# Achieve high levels of bikes & stations availability

The better the quality and functionality of a scheme's bikes sharing, the more likely users are to adopt it. Local authorities are well aware of this, and translate this need into operating performance targets. Availability rates are generally between **90 and 99%**.

A real operational challenge for operators seeking **to optimize their collection, repair and injection chains.**

Qucit supports operators :

- upstream, with **optimized, targeted collection of broken or abandoned bikes**  
- downstream, through **intelligent injection of repaired bikes**

## An optimized bike collection strategy through a single interface

### Increase vehicle use rate through high quality service

### Optimize your operating costs for a more efficient resource allocation

## Ensure a better service by automating bike collection operations

- **Automatic recommendations** of collection and repair tasks for field technicians on bikes:
  - collection of broken bikes
  - collection of abandoned bikes outside stations
- **Scheduling of in-station repair operations** by managers or customer support team
- Optimization of collection tours

## Testimony

> « The objective in working with a tool like Qucit Bike was to increase the availability of our stations with bikes available on the C.vélo system. This has now been achieved, thanks in particular to an improvement in our rebalancing operations in the field.
>  
> Qucit Bike is a tool that was easily taken on board by the operators in the field, allowing them to combine their knowledge of the terrain with the automatic recommendations of the application. As the tool is very intuitive, training during the implementation of the software is very quick, which allows for use in the field within a few days.
>  
>  »
>  
> — Fabrice Villeger, Operations Manager C.vélo system

## Vandalism of bike share systems

Theft, deterioration, negligence: bike sharing operators are often confronted with the degradation of their system by users. In a Cerema article published in 2019, the study and expertise center estimates that up to 10% of the fleet can be stolen or destroyed each year and encourages operators to integrate this cost into their operating budget. Vandalism is one of the exogenous factors that can limit the success or even cause the failure of a bike share system.